Privacy Policy

1. Information We Collect

Information You Provide

When you create an account or post reviews, we collect:

• Account Information: Username, email address, password (encrypted)
• Profile Information: Any optional information you choose to add to your profile, including whether you are a patient or healthcare worker
• Review Content: Ratings, comments, and feedback you post about healthcare facilities, departments, insurance providers, and staffing agencies

Automatically Collected Information

When you visit our site, we may collect:

• Usage Data: Pages viewed, time spent on site, links clicked
• Device Information: Browser type, operating system, IP address
• Cookies: Small data files that help us improve your experience

2. How We Use Your Information

We use your information to:

• Provide and improve our services for both patients and healthcare workers
• Create and manage your account
• Display your reviews and ratings on facilities, departments, insurance providers, and agencies
• Respond to your questions and support requests
• Prevent fraud and abuse
• Analyze site usage to improve user experience

3. Information Sharing

We do not sell your personal information. Your email address, password, and any information that could personally identify you will never be sold to third parties.

However, by using Scrub Informer, you agree that the content you contribute to the platform — including reviews, ratings, and feedback — may be aggregated, anonymized, and sold or licensed to third parties for research, analytics, reporting, or other commercial purposes. This data will never include your personal information.

We may also share your information in these limited circumstances:

• Public Reviews: Your username and review content — including reviews of facilities, departments, insurance providers, and agencies — are publicly visible on our site
• Legal Requirements: If required by law or to protect rights and safety
• Service Providers: With trusted third parties who help us operate our site (e.g., hosting providers)

4. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data

To exercise these rights, contact us at support@scrubinformer.com

5. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Security measures include:

• Encrypted passwords
• Secure HTTPS connections
• Regular security updates
• Limited employee access to personal data

6. Children’s Privacy

Scrub Informer is not intended for users under 18. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

7. Cookies

We use cookies to improve your experience. Cookies help us:

• Remember your login status
• Understand how you use our site
• Personalize content

You can control cookies through your browser settings, but disabling them may affect site functionality.

8. Third-Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: support@scrubinformer.com