About Scrub Informer

Why This Exists

Every healthcare worker I know has signed a contract or taken a job that turned out to be nothing like they were told. The recruiter said one thing. The unit was something else. The “great culture” was a meat grinder. The 36-hour week was 48. The “supportive management” hadn’t worked a clinical shift since the Bush administration.

This happens because the information that actually matters — what it’s really like to work somewhere — lives in private Facebook groups, group chats, and break-room conversations. It never makes it to the places where workers are making decisions.

Scrub Informer pulls that information out into the open. The hospitals and agencies that treat their people well deserve to be known for it. The ones that don’t shouldn’t get to hide behind a recruiter’s pitch.

What You’ll Find Here

Reviews from people who actually worked there. Not LinkedIn-polished testimonials. Not vague star ratings. The kind of review you’d get if you cornered a coworker in the break room and asked “should I take this contract?”

Department-specific reality. ICU culture has nothing to do with Med-Surg culture at the same hospital. The OR at a Level I trauma center is a different planet from the OR at a community hospital. Reviews break down by department because that’s where the truth lives.

Agency reviews that include the bad parts. Recruiter responsiveness when things are going great is easy. What happens when your contract gets canceled? When the housing falls through? When you need pay help on a Sunday? Those are the reviews you’ll find here — the ones agencies wish weren’t searchable.

Why This Site Is Different

Built for workers, not patients. Every other “healthcare review” site is built for people choosing a doctor. That’s a totally different problem. A traveler trying to decide on a contract needs to know whether the unit is short-staffed, whether the charge plays favorites, and whether management will throw them under the bus when something goes wrong. None of that information exists on Healthgrades. It exists here.

The details only insiders know. Lab draws at 4am. Floats that don’t actually float. Recruiters who go dark the day your contract starts. Whether the cafeteria is open on night shift. The things you can’t find on Glassdoor and won’t get answered in a Facebook group at 11pm when you’re trying to decide if you should sign.

No corporate fingerprints. No hospital system owns this site. No staffing agency funds it. No PR team approves the reviews. The reviews you read here are what workers actually said, posted by workers who actually worked there.

How Reviews Stay Honest

A review site is only worth as much as the trust behind it. Here’s how Scrub Informer earns it:

Verified accounts. Every reviewer signs up with a real email and confirms how they know the place they’re reviewing — role, department, dates. Future readers can weigh a review against their own situation instead of guessing whether it’s real.

No paid reviews. No exceptions. Facilities and agencies can’t pay to bury negative reviews or boost positive ones. Not now, not ever. The moment a review site sells that, it’s done — and we know it.

Fake reviews get removed. Patterns that don’t match real workplace experience — copy-paste content, review bombing, suspicious timing, vague details that suggest someone never actually worked there — get flagged and pulled. Same for personal attacks, anything that violates patient privacy, or content that exists to settle a grudge rather than inform.

No owners in the industry. Scrub Informer isn’t owned by, funded by, or contractually connected to any hospital system or staffing agency. What you read here is what workers said, not what someone with a stake in the outcome wants you to think.

Who Built This

Two years as a phlebotomist. Six years as a sterile processing tech, four of them on the road. Eight total years of showing up to assignments that didn’t match the pitch — and a few that exceeded it. This site exists because that gap between “what the recruiter said” and “what the unit is actually like” never got smaller, no matter how long I worked in healthcare.

“I worked in healthcare for years and kept facing the same problem: what’s it actually like to work at your next hospital or agency? The space was too fractured to get real information. That’s why Scrub Informer was built — not by a Silicon Valley tech bro, but by a healthcare worker on the ground floor dealing with the same challenges as everyone else.”

Have a question, partnership inquiry, or a review of your own to share? Get in touch.